Dauenhauer Lou Plumbing:	loudispatchers@turnpointservices.com
Dauenhauer Lex Plumbing:	samantha.hensler@turnpointservices.com
Greenwell Plumbing:	teresam@turnpointservices.com
H2O Maestro Plumbing: H2O Maestro AHS:	aosbourne@turnpointservices.com *See H2O Maestro/American Home Shield in OneNote*
Maeser Plumbing:	tracie@maeser.com
Shane Elmore Plumbing:	samantha.hensler@turnpointservices.com
Corley Plumbing:	dispatch@corleypro.com
Meetze:	dispatch@meetzeplumbing.com

E-mail format: To: 'company dispatch email' CC: louccleads@turnpointservices.com, your supervisors Subject: "Tech ETA" or "Accept Estimate" etc. Enter a short summary, dispatch is busy. (Attach Snip of job Windows Key+shift+s for shortcut)

If a customer calls in regarding a tech ETA, instead of emailing dispatch, you can simply take a look at the dispatch board to get a general idea.   1.)  SELECT 'DISPATCH' FROM THE TOP MENU BAR   2.) FIND THE TECHNICIAN THAT THE JOB IS ASSIGNED TO. (Hint: Use Control and the 'F' key to pull up a search bar) In this example I am checking an ETA assigned to David Mcintyre. 3.) THE BLUE BAR REPRESENTS THE TECHNICIANS PROGRESS.    4.) RICHARD HOUSTON IS CALLING TO GET AN ETA. USE THE FOLLOWING KEY TO DETERMINE WHERE THE TECHNICIAN IS. Green > Working Magenta > Dispatched Grey > Completed Yellow > Done for now, needs follow up Blue > Scheduled

SUZANNE WHITEHEAD- 502-296-8566   DAUENHAUER LOUISVILLE-    NICOLE HOPKINS- 502-379-1544 (1889) MONDAY- FRIDAY  7AM-4PM  nicole@dauenhauerplumbing.com    JESSICA MILLS - 502-802-4890 THURSDAY-SATURDAY  11AM-11PM jessica.mills@turnpointservices.com    TAYLOR KERN- 502-504-1186 WFH taylor.kern@turnpointservices.com    KATYE VEGA- 502-773-0505 MONDSAY-THURSDAY  11AM-8PM  Katherine.vega@turnpointservices.com    RENEE SURRATT- 502-912-0294 EXT. 1894 SUNDAY-THURSDAY 2PM-11PM Renee.surratt@turnpointservices.com     DAUENHAUER LEXINGTON-    SAMANTHA- 859-803-9396 (1892)  MONDAY-WEDNESDAY, FRIDAY AND SATURDAY 7AM-4PM  samantha.hensler@dauenhauerplumbing.com    ERIKA- 859-936-0525 (1934)  THURSDAY  7PM-4PM EBUCHHOLZ@DAUENHAUERPLUMBING.COM    GREENWELL-    TERESA GOEBLE- 812-391-5564 (1302)  MONDAY-FRIDAY  7AM- 4:30PM  teresa.goebel@turnpointservices.com MAESER-    TRACIE DINNAVAN- 502-457-1231 (6221)  MONDAY-SATURDAY  7:30AM-5PM tracie@maeser.com      H20 MAESTRO-     ALICIA OSBOURNE- 859-977-8953  MONDAY-FRIDAY  7AM-4PM  aosborne@turnpointservices.com  Shane Elmore-     Shaun Williams  270-746-2780 (work) 270-305-3001 (cell) MONDAY - FRIDAY  7:30AM - 4:30PM Shaun.williams@shaneelmoreplumbing.com