Contact Info
| Company Location: | Bowling Green, Kentucky |
| Services: | Plumbing |
| Acc. Payables: | Melanie 270-991-5652 |
| Acc. Receivables: | Faith 3100 faith@shaneelmoreplumbing.com |
| Email for Questions: | melanie@shaneelmoreplumbing.com |
| Job Inquiries: | Jeff Ziegler (All Brands) | 502-936-0372 (blind transfer) | jeff.ziegler@turnpointservices.com Bruce Saylor (Kentuckiana Brands) | 502-398-7416 | bruce.saylor@turnpointservices.com |
| Employment Verifications and HR Issues: | Employment Verifications: Jessica Jones | 502-548-0554 | jessica.jones@turnpointservices.com Payroll Issues: Kourtney Bratcher | ext. 1901 | kourtney.bratcher@turnpointservices.com HR related matters (email only please): Jennifer Cobb | jennifer.cobb@turnpointservices.com Ashley Edling | ashley.edlin@turnpointservices.com |
| Dispatcher: | |
| Plumbing Manager/New Construction bids: | Chris Works 270-746-2771 cworks@shaneelmoreplumbing.com |
| Billing: | faith@shaneelmoreplumbing.com cworks@shaneelmoreplumbing.com (all billing disputes go to CHRIS WORKS) - 859-402-5388 |
| Shane Elmore email: | Shane@shaneelmoreplumbing.com |
| Home warranty companies: | We work with AHS (American Home Shield), HSA, AMERICANS PREFFERED HOME WARRANTY, AIG WARRANTY. ANY REQUESTS FOR SCHEDULING HOME WARRANTY JOBS PLEASE SEND TO SHAUN WILLIAMS |
| Complaints/Concerns/Kudos: | Please send an email to:
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Misc.
JETTING – If booking a jetting for Shane Elmore, use the 'drain cleaning' job type with a 'jetting' tag.
You must book at least 2 business days out. (For example: If they call on Friday, the earliest we could book it for is Tuesday.) You may also contact dispatch for openings.
After Hours Fee
After Hours Fee's: Quote if booked timeframe is after Business Hours.
(NOT WAIVED IF WORK PERFORMED)
Regular Hours are Mon – Fri 8am – 5pm
| Mon-Fri: | AFTER 4PM EST $99 |
| Saturdays: | ALL DAY $99 |
| Sundays: | ALL DAY $99 |
| Holidays: | ALL DAY $145 |
| Trip Fee: | If over 57min $125 |
| Military: | 10% Discount |
Memberships
No memberships for Elmore.
Call Note Template
| Format for Summary: | 8-10 BILL 7/31/20 TOILET WONT STOP RUNNING (TIMEFRAME METHOD OF PAYMENT DATE ISSUE) CALL BACK # |
| Format for Recall: | 8-10 RECALL 8/1/20 TOILET IS STILL RUNNING Job #2264520: $135.00 GARY ADAMS Replace fill valve. Toilet is new and other parts are in good working order. (Timeframe RECALL date issue previous job # amount$ technician name technician notes) |
Service Area
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