Contact Info
| Company Location: | New Albany, IN (Kentucky/Southern Indiana) |
| Services: | Plumbing |
| New Construction Manager: | Blake Greenwell 1345 502-936-0936 blake@greenwellplumber.com |
| Dispatch: | Teresa Goebel 1302 - teresam@greenwellplumber.com |
| Acc. Payable: | Patrick 1306 patrick.faulkner@greenwellplumber.com (CERTIFICATE OF INSURANCE) |
| Acc. Receivable: | Marissa 1300 marissa.ruble@greenwellplumber.com |
| Billing Email: | pf@greenwellplumber.com Billing disputes should go to JASON THOMPSON – 1301|502-442-3812 |
| Job Inquiries: | Jeff Ziegler (All Brands) | 502-936-0372 (blind transfer) | jeff.ziegler@turnpointservices.com Bruce Saylor (Kentuckiana Brands) | 502-398-7416 | bruce.saylor@turnpointservices.com |
| Employment Verifications and HR Issues: | Employment Verifications: Jessica Jones | 502-548-0554 | jessica.jones@turnpointservices.com Payroll Issues: Catherine - catherine.leisy@turnpointservices.com HR related matters (email only please): Jennifer Cobb | jennifer.cobb@turnpointservices.com Ashley Edling | ashley.edlin@turnpointservices.com |
| Bathroom Remodel: | Book the call as Estimate 8am-5pm M-F |
| Plumbing Manager: Service Manager: | Jason Thompson 1301 502-442-3812 jason@greenwellplumber.com Louis Payton louis.payton@greenwellplumber.com |
| HomeServe for Greenwell: | Teresa 1302 teresam@greenwellplumber.com |
| Complaints/Concerns/Kudos: | Send to:
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Job inquiries
Text GREENWELLJOBS TO 25000
After Hours Fee
Regular Hours are Mon – Fri 8am – 5pm, Sat 8am - 4pm
After Hours Fee: Quote if booked timeframe is after Business Hours.
(NOT WAIVED IF WORK PERFORMED)
| Mon-Fri: | AFTER 6PM EST $99 |
| Saturdays: | AFTER 4PM EST $99 |
| Sundays: | AFTER 5PM EST $99 |
| Holidays: | ALL DAY $99 |
| Trip Fee: | If over 57min $125 |
| Military: | 10% off up to $50 - Everyday |
- 6-10 PM timeframe for EMERGENCIES only
- 'AFTER HOURS' tag to be used after 5PM
- "We do not carry any kind of fixtures on our trucks"
- *Billable accounts WILL get charged AH fee unless they have 'ChadT' TAG
Call Note Template
| Format for Summary: | 8-10 BILL 7/31/20 TOILET WONT STOP RUNNING (TIMEFRAME METHOD OF PAYMENT DATE ISSUE) CALL BACK # |
| Format for Recall: | 8-10 RECALL 8/1/20 TOILET IS STILL RUNNING Job #2264520: $135.00 GARY ADAMS Replace fill valve. Toilet is new and other parts are in good working order. (Timeframe RECALL date issue previous job # amount$ technician name technician notes) |
Memberships
| A+ Member - $200 One-Time fee ONCE A YEAR SERVICE FOR PEACE OF MIND. |
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Service Area
| New Albany, IN | Lyndon, KY | Oakdale, KY |
| Arctic Springs, IN | Shepherdsville, KY | Okolona, KY |
| Audubon Park, KY | Bardstown, KY | Parkland, KY |
| Clarksville, IN | Seymour, IN | Parkway Village, KY |
| Cliftons, KY | Shelbyville, KY | Port Fulton, IN |
| Fern Creek, KY | Mt Washington, KY | Saint Matthews, KY |
| German Town, KY | Campbellsville, KY | Shawneeland, KY |
| Highlands, KY | Prospect, KY | Shively, KY |
| Highview, KY | Crestwood, KY | South Parkland, KY |
| Jeffersontown, KY | Sellersburg, IN | Valley Station, KY |
| Jeffersonville, IN | Newburg, KY | Wilder Park, KY |
| Louisville, KY |